"Many Faces Addressing Diversity and Inclusion in Healthcare"
Presented By
Featured Presenter
Cathy Easter President and CEO
Houston Methodist Global Health Care Services
Senior Vice President — Community Development
Houston Methodist Hospital
Throughout Cathy Easter's 25 years with Houston Methodist, she has been responsible for numerous operational areas as well as system-wide business development. She has key responsibilities of establishing short and long-term global strategies for the organization, as well as leading international consulting and management projects. She provides oversight for the delivery of international patient services and education as well as global brand and business development. In addition to her global responsibilities, she is also currently leading strategic initiatives related to market share growth within the United States as well as regional business development, corporate and strategic partnerships. She has been instrumental in expanding the footprint of Houston Methodist Global through its consulting and management services as well as establishing offices in Dubai, and Riyadh, aswell as a presence in Guatemala City, Managua, Lima, Guadalajara, Tegucigalpa, and Guayaquil. Prior to joining Houston Methodist Global, Cathy served as Vice President of Operations & Business Development for Houston Methodist Hospital. She led the development of its Outpatient Center, one of the largest in the United States, and spearheaded the development of a patient-centered concept, “The Methodist Experience”.Ms. Easter is passionate about health care access and played a fundamental role in establishing Houston Methodist’s Community Benefits Program and continues to coordinate Methodist’s charity care and community benefits programs today. She developed an employee volunteer program to engage Methodist employees in the greater Houston community and build on the organization’s ICARE values. She continues engagement in the local heathcare community around access for the underserved and is a frequent speaker on patient centered care and global healthcare. In 2004, she was named an “Up and Comer” by Modern Healthcare Magazine.
Program Agenda
8:15am - 9:00am
Registration, Refreshments & Networking
9:00am - 9:15am
Welcome Statements
Presented by: David Vanek (Texas Diversity Council) and Carole Hackett, RN, BSN, EdM, CPLP (Houston Methodist Hospital)
9:15am - 10:00am
Keynote Remarks Featured Speaker: Cathy Easter
10:00am - 10:15am
Break
10:15am - 11:20am
Panel Discussion
"Cultural Competence: Diversity in Action"
"Beyond Diversity — Becoming a Culture of Inclusive Excellence"
11:20am - 12:30pm
Recognition of Sponsors and Closing Remarks
Presented by: David Vanek (Texas Diversity Council)
2016 Panel Discussion Topic:
Cultural Competence: Diversity in Action
Diversity training can be very beneficial and is essential to any organization’s success. However, training without proper execution is futile. Cultural competence not only considers differences in the ethnicity, gender, religion, physical ability, social status, age, educational background, etc. of each individual, but also focuses on the actual application of lessons learned and skills obtained through academia, training, “hands-on” experiences, community outreach, employee resource groups, and daily interaction with patients and personnel.
How does the concept of “diversity” differ from “cultural competence”?
Explain ways that community outreach and the use of ERGs (employee resource groups) can assist with driving cultural competency and “putting diversity into action”?
How does diversity in our curriculum potentially impact our medical students and their ability to deliver cultural competent, patient-centered care?
What does it mean for you to have a commitment to providing culturally competent care? How have you and your organization demonstrated that commitment in your work environment?
Beyond Diversity – Becoming a Culture of Inclusive Excellence
The changing demographics and economics of our growing multicultural world, and the long-standing disparities in the health status of people from culturally diverse backgrounds has challenged health care providers and organizations to consider cultural diversity as a priority and moving past the concept of diversity. Instead focusing more on the concept of a culture of inclusion that will lead to excellence.
Explain ways that driving cultural competency and putting diversity into action can be conducted in the health care professions.
How does creating and building a culture of inclusion impact healthcare professions students and their ability to deliver cultural competent, patient-centered care?
What does it mean for you to have a commitment to providing culturally competent care?
How have you and your organization demonstrated that commitment in your work environment?
Moderator
Lana Petru, Ed.D Moderator
President and CEO
Líder•ology Consulting Group, LLC
Dr. Lana Petru is President and CEO of Líder·ology Consulting Group, LLC. Lana Petru, has been instrumental in the growth and implementation of learning content delivery for corporate and executive education. Her passion for building effective learning models and provide tailored delivery of performance-enhancing learning events for organizations makes her most suited to lead any learning and development initiative. Lana has worked in education for approximately 20 years with the last 15 years in the areas of business development and professional development. The foundation of Lana’s expertise comes from her experience in instructional design, and curriculum and content development as a K-12 educator. Lana has developed several post-secondary education programs including Spanish language, English language, diversity, and leadership programs. Lana’s years of extensive research in leadership for her dissertation position her as an expert in most leadership theories, especially Transformational Leadership. Her exploration of transformational leadership established the impact leadership style has on organizational success. Lana has also conducted extensive research in “Element of the Bond” Theory, Adult Learning Theory, Multiculturalism, and Dispute Resolution Theory. Some of Lana’s more recent activities include her work as Subject Matter Expert for the development of the Women of ALPFA Leadership Workshop Series. Lana also conducts guest lecturing and speaking engagements for several non-profit organizations on the following topics; leadership, conflict resolution, women’s leadership, multi-cultural issues, diversity, literacy and language development, educational reform, and sports education for women. Lana’s work as Co-Founder of a nonprofit, PODER2Educate, demonstrates her commitment to education and serving the community. PODER2Educate’s mission is to make a positive impact on student success by increasing parent involvement in schools. Lana has served as an adjunct faculty for several higher education institutions in the areas of general education, teacher education, and leadership development. Lana earned a Bachelor’s of Arts in English with minors in both Spanish and Sociology. She completed a Master’s of Arts in Education and a Doctorate in Educational Leadership. Lana has completed extensive graduate work in Sociology and Political Science and she is a licensed non-attorney mediator through Texas State University-San Marcos. Lana is also an EQ Certified Facilitator and possess other certifications in Performance Consulting and DISC.
Panelists
Alicia Hernandez Global Health Care Services
Education & Training
Houston Methodist
Alicia Hernandez joined Houston Methodist in January of 2001 as a nurse manager on a renal/endocrine unit. Prior to joining Houston Methodist Hospital, Alicia worked primarily as a staff nurse on medical/surgical units and the ICU. She has been a registered nurse since 1996.
Alicia spent the last 13 years of her career working in the specialty of nursing education where she most recently transitioned from the Director of the Center for Professional Excellence (CPE) overseeing all nursing education for over 2000 nursing employees to her most current role as the Director of Education and Training within Houston Methodist Global Health Care Services. As a leader within the CPE, Alicia was instrumental in implementing and revising our current Nursing Clinical Career Path as well as developing the Patient Care Advancement Program ladder for non- licensed staff members. Additionally, she also developed and launched a Career Coaching program for all staff members to access in assistance with career advancement opportunities, professional development such as specialty certifications, transition to a new specialty field, continuing education and work life balance. Most recently she developed an infrastructure for initiating quarterly education sessions as a proactive approach in delivering education and sustaining competency that delivers evidence based education. Other areas of primary focus involved Magnet, programs for on- boarding and retaining top talent, the CCNE accredited Nurse Residency Program, preceptor development, charge nurse development and the student externship program entitled MAPP (Methodist Advancement into Professional Practice).
Alicia is still very active in the academic setting working as a clinical instructor with Western Governor’s University (WGU) and sitting on advisory boards for local schools of nursing. She is currently enrolled in the Doctorate of Nursing Practice program at UTHealth School of Nursing focused on the Nurse Executive track.
Dr. Ben Kukoyi Licensed Nursing Facility Administrator & Associate Professor
University of Phoenix
Dr. Ben Kukoyi is a Licensed Nursing Facility Administrator, a clinical laboratory scientist, an associate professor at University of Phoenix and an entrepreneur. His doctoral degree is in health administration, he has worked for various Atlanta area hospitals, the United States Department of Veterans Affairs, Dallas VA Medical Center and also Harris County Hospital District, Ben Taub General Hospital, Houston. He has over 20 years’ experience in health care, including positions as adjunct professor for TroyUniversity and Argosy University Online. Dr. Kukoyi consults for Gerson Lehrman Group as an expert on nursing home and medical laboratory. He is also a faculty council member for University of Phoenix MPH program. His major interests are in long term care administration, gerontology practice, research, consultancy, public health and teaching. Dr. Kukoyi is married with children.
Christina Ford Vice President, Program Management & Operations
National Chair, Professional Association of Latinos at McKesson
Christina Ford is Vice President of Program Management and Operations at McKesson and also serves as the National Chair for PALMa, the Professional Association of Latinos at McKesson. Within her role, Chris is responsible for leading Process Improvement, Program Management, Lab Services and Practice Operations Support for the US Oncology Network.
Prior to serving in this role, Chris held various positions within McKesson over the past 9 years including serving as Sr. Director of Health Informatics, HEOR & Centralized Operations, in which she lead a team of clinical data analysts, outcomes researchers, biostatisticians, project managers, sales analysts and customer engagement managers responsible for the daily execution and delivery of Health Informatics and Outcomes Research products and services. She has also served as Vice President of the Process & Program Office for the Physician Practice Solutions business, responsible for process optimization and Six Sigma across the organization, as well as for ensuring the cross functional readiness and quality of product development releases for practice management and EHR technology solutions. Additionally, Chris served as the Sr. Director, of Business Process & Quality Management and was responsible for developing the Operational Excellence, Project Management Office and Quality Management functions within the Reimbursement, Access & Safety Services Business, as well as leading the Six Sigma Program for overall McKesson Specialty Health.
With over 20 years of experience in continuous improvement, project management, quality and operations, Chris has built a sound track record as a process expert and operational leader in the healthcare, customer service, manufacturing, and logistics industries. Prior to joining McKesson, Chris held key engineering and operational leadership roles at American Express, FedEx Ground and Motorola.
Chris earned her Bachelor of Science degree in Industrial Engineering from the Ira A. Fulton School of Engineering at Arizona State University and her Masters of Business Administration with an emphasis in Leadership from the Ken Blanchard School of Business at Grand Canyon University.
Location
Houston Methodist Research Institute Auditorium
6670 Bertner St., 2nd Floor
Houston, TX 77030
Sponsorship Opportunities
Individual Registration - $69
One seat at the event
Exhibitor Table - $150
One seat at the event
Half-Table Registration - $425
Designated as an official sponsor for the Healthcare Diversity Summit
Corporate name on event promotional material listed
Public recognition at the event as a sponsor
Corporate logo on the Event Agenda
Four seats at the event
Bronze Sponsor - $850
Designated as an official sponsor for the Healthcare Diversity Summit
Corporate name on event promotional material listed
Public recognition at the event as a sponsor
Corporate logo on the Event Agenda
Eight seats at the event
Silver Sponsor - $1250
Designated as an official sponsor for the Healthcare Diversity Summit
Corporate logo on all pre-event and event promotional material listed
Will publicly receive a Recognition Certificate at the event
Corporate logo on the Event Agenda
Eight seats at the event
Gold Sponsor - $1,750
Designated as an official sponsor for the Healthcare Diversity Summit
Corporate logo on all pre-event and event promotional material listed
Will publicly receive a Recognition Certificate at the event
Recognition on the Texas Diversity Council website as a sponsor
Corporate banner displayed at the event (supplied by your company)
Corporate logo on the Event Agenda
Eight seats at the event
Title Sponsor - $5,000
Designated as a title sponsor for the Healthcare Diversity Summit; this designation will be on all ads for the event as well as in the event agenda.
An opportunity to have a representative from your organization speak at the event (5 minutes)
Corporate logo on all pre-event and event promotional material listed
Will publicly receive a Recognition Plaque at the event
Recognition on the Texas Diversity Council website as a sponsor
Corporate banner displayed at the event (supplied by your company)